Refund policy

Effective Date: 2026

At smarg.shop, we aim to ensure customer satisfaction with every purchase. If you are not fully satisfied, you may request a return or refund under the conditions below.

Return Period

• Customers may request a return within 30 days of receiving the product.

Return Eligibility

To be eligible for a return:

• The item must be unused, unworn, and in the same condition as received
• Original packaging must be included
• Proof of purchase (order confirmation or receipt) is required

Non-Returnable Items

• Items damaged due to misuse
• Products returned after 30 days
• Personalized or final sale items (if applicable)

Refund Process

• Once your return is received and inspected, we will notify you of approval or rejection
• Approved refunds will be processed to the original payment method
• Processing time: 5–10 business days depending on your payment provider

Return Shipping

• Customers may be responsible for return shipping costs unless the item is defective or incorrect